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Mind the Gap: AI Overviews and the Changing Dynamics of Search
Google’s rollout of AI Overviews (AIOs) - the summary boxes at the top of search results - in the UK last August has caused a stir within the search industry. Many businesses have since reported a ‘crocodile effect’ in their metrics: organic impressions remain steady, while clicks steadily decline, with AIOs seen as a key driver of rising ‘zero-click’ journeys.

We've analysed how this shift is affecting our client base: where it's most pronounced, how businesses are responding, and the effect on cost per click (CPC) inflation.

Read the full report to see how AIOs are impacting organic and paid performance, and the practical steps CMOs can take in response today.
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